Content and quality

Primary source

Also known as: primary source

Material directly from the creator of data, a document, research, or the solution described.

A practical example

A manufacturer's specification confirms a product feature.

What should I know?

Primary sources still need checks for freshness and method.

Content and quality in practice

Useful content explains a specific problem, shows conditions, and supports claims with verified information. Scope, readability, and freshness matter. More words or articles do not automatically mean a better answer.

Related Semly features

See where this concept applies when working with Semly.

AI contentCreate and refresh articles based on customer questions and visibility gaps.Semly Knowledge BasePublish structured company and product information in a Semly-hosted knowledge base.

Related terms

Fact-checkingChecking claims, data, and quotations against reliable sources.AI citationA visible reference to a specific source used in an AI answer, often as a link.Information gainUseful new knowledge a resource adds beyond what the audience can already find.

Documentation and further reading

Definition prepared by Semly. Standards and behavior are described by their creators:

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